Due to the current covid restrictions all orders are packaged through the week and dropped off at the post office on Sundays, any orders placed after 4pm Saturday will be shipped the weekend after.
There are still some delays on parcels in the UK and over seas due to knock on effects with the virus. Please keep this in mind when ordering.
On average orders outside the UK take 7-14 days to arrive once shipped, however it isn't uncommon for them to take a little longer, especially in the current situation, so please do not worry if there is a delay!
All items are shipped in boxes and packed very well so that your crystals are safe travelling across the country and world! where possible recycled padding is used. If by chance the shipping works out cheaper once I create your postage label, any over charge for postage will be refunded.
If you place multiple orders in a week or during one of my planned stock updates, I will always try to combine where possible and refund any extra.
Please note where shipping is calculated by weight, this is based on the estimated packaged weight, not the item alone. For some items of a higher value the non tracked option of shipping will not be available even if the weight falls into the category, this is due to insurance purposes
Orders under £20 - £4 standard & insured Royal Mail
Orders £20-£65 - £5 Signed for & insured Royal Mail
Orders £66 - £80 - £10 and will be sent special delivery for insurance
Orders £81 - £500 - £12 and will be sent special delivery for insurance